State Farm® Insurance Agent Chad Alfano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim Scanlan
September 30, 2026
"Great experience working with Chad. He was friendly, knowledgeable and made the entire process easy and stress free! I really appreciate his quick response and willingness to answer all of my questions. Highly recommend!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Alfano’s team. "
Kaitie Scanlan
September 30, 2026
"I had a great experience working with Chad for my life insurance policy and really appreciated how knowledgeable and professional he is throughout the process. Chad took the time to explain everything clearly, answer all of my questions, and make sure I felt comfortable with my coverage. I would definitely recommend him to anyone looking for a trustworthy and helpful insurance agent!"
"Kaitie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Palos Heights. "
Michael Dixon
September 30, 2026
"Chads attention to detail is second to his overall knowledge of the insurance industry as a whole. His questions and directives were comprehensive yet precise when it came to covering my families auto insurance policies. Having 2 teenage boys I learned quickly how meticulous coverage could be, Chad untangled that web in a style and with a grace unmatched in his field! I HIGHLY recommend he and his team for ALL your insurance needs!"
"Michael, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Jon Dixon
September 30, 2026
"Chad and his team are great, they always get back to us promptly when policy questions arise, or when we need to file a claim they are always available to walk us thru the process in person or over the phone. I highly recommend Chad Alfano and State Farm Insurance to family & friends in the area. Don't know what we would do without him."
"Thank you for the 5-star review, Jon! We’re proud to serve the Palos Heights community and truly appreciate your support. "
Thaplaya
June 20, 2026
"I had a very disappointing experience with this insurance agent. Communication was poor, responses were delayed, and I often had to follow up multiple times to get basic information. Important questions were not answered clearly, and I did not feel like my concerns were taken seriously. Customer service should be a priority in this business, but unfortunately that was not my experience. I would not recommend this agent to anyone looking for reliable service and support."
Matt Chicoine
February 9, 2026
"Ivonne was great! She was quick and efficient with our time, she was super helpful would recommend 100%."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Palos Heights to know that you had such a wonderful experience with us here on State Farm Agent Chad Alfano’s Team."
John
January 15, 2026
"They were very helpful and courteous ,thier services are the best I've ever experienced ive been a customer fir over 5 years"
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Virginia Taylor
January 6, 2026
"Ivonne is very kind & patient & has very good communication skills.I enjoyed talking with her & she was extremely helpful."
Sam
September 30, 2025
"great customer service"
Sarah
September 30, 2025
"Chad and staff are awesome. Great customer service!"
Lisa Athos
August 13, 2025
"Great customer service"
Jenna Higgins
August 12, 2025
"Chad is knowledgeable and answered all of our questions!"
Jake Troy
August 12, 2025
"Fantastic service, extremely friendly and helpful!"
Heidi Morgan
August 12, 2025
"Chad is a great agent to work with."
NICOLE BARRY
August 12, 2025
"Very knowledgeable and informative on what would be the best fit for every situation needed."
Luke Sharp
August 11, 2025
"Chad was a massive help with my endeavors. The office was super professional. I will definitely use his firm again."
Alexis Troy
August 11, 2025
"Super helpful and friendly! Great customer service"
Wendy Troy
August 11, 2025
"Chad is a great agent to work with. Great customer service."
MARY ZASTRO
August 11, 2025
"Had a great experience working with Chad and his amazing team. I appreciate the time that was taken to thoroughly explain all of the insurance options that State Farm has to offer."
Jacob Ryder
July 7, 2025
"Chad was extremely knowledgeable and friendly!"
Austin Mccarron
June 26, 2025
"Chad made me feel assured and not so lost when it came to these insurance plans. I truly would recommend anyone that is looking into State Farm to reach out to him and work with him through this process!"
jlam226
June 25, 2025
"Chad is by far the best State Farm agent we've ever had the pleasure of working with. Our previous State Farm agent fell way short. Switching to Chad was one of the best decisions we made. He always goes above and beyond for his clients with their best interests in-mind. Anthony has also been great."
Jack Zastro
June 23, 2025
"Great Service/great prices provided. Chad is a very experienced agent and can help you with anything that you may need."
Marc Bechler
June 23, 2025
"Jack has been great to work with. Helpful, no pressure, great price!"
Brandon Manikowski
June 23, 2025
"I had a great experience working with Chad. Met all my needs and exceeded my expectations!!"